Frequently asked questions

Heat Pumps - How Efficient are Water Source Heat Pumps?

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How Deep Is The Ground Work for a Ground Source Heat Pump?

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True Heat Pumps designed for Heating?

The difference between true heat pumps and heat pump like AC units.
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Heat Pumps - What is the lifespan of a heat pump?

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Heat Pumps - How long does it take to install?

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Heat Pumps - Can heat pumps have a back-up boiler?

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Heat Pumps - Which is better an ASHP or a GSHP?

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Heat Pumps - Can a heat pump heat a swimming pool?

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Underfloor Heating - Is it expensive to install?

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Underfloor Heating - Which floor coverings work best?

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Underfloor Heating - Why does it take so long to react to temperature change?

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Underfloor Heating - Should it be installed under kitchen units?

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Underfloor Heating - Does it require maintenance?

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Underfloor Heating - Can it be used with radiators on other floors?

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Underfloor Heating - Is it expensive to run?

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Underfloor Heating - Is it easy to control?

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Underfloor Heating - Can it be installed DIY?

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Solar Thermal - Can it be used with a heat pump system?

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Solar Thermal - Can it be used with a biomass boiler?

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Solar Thermal - Does it require a special cylinder?

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Solar Thermal - Does shading affect the system?

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Solar Thermal - How much can it save?

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Solar Thermal - The roof doesn't face south. What can be done?

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Solar Thermal - Can it be used to heat a swimming pool?

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Solar Thermal - Can you link to a combination (combi) boiler?

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Solar Thermal - Is planning permission required?

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Solar Thermal - Will it provide 100% of a households domestic hot water?

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Solar Thermal - What are solar thermal systems?

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Biomass Boiler - What maintenance does it require?

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Biomass Boiler - Do you need another boiler as a backup?

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Biomass Boiler - Does a biomass boiler need a tall flue?

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Biomass Boiler - Is planning permission required?

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Biomass Boiler - How much can you save?

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Biomass Boiler - Are they safe?

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Biomass Boiler - Do they produce any smoke or other emissions?

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Biomass Boiler - How does the fuel get into the boiler?

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Biomass Boiler - How can fuel be delivered?

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Biomass Boiler - How much fuel do they use?

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Biomass Boiler - Who can supply fuel?

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Biomass Boiler - What sort of fuel can be burned?

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Biomass Boiler - What is a biomass boiler?

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Do Heat Pumps Need to be Serviced?

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Heat Pumps - What about pasteurisation of legionnaires?

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Heat Pumps - Can a heat pump produce hot water?

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Heat Pumps - Why are GSHP systems known as 'invisible heating systems'?

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Heat Pumps - What is the cost of installing a ground source heat pump?

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Heat Pumps - Can they provide cooling?

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Heat Pumps - Is planning permission required?

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Heat Pumps - How big are the appliances?

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Ground Source Heat Pumps - Is planning permission required?

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Technical - Carpets with Underfloor Heating

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Technical - Risks cleaning a Wood Pellet Store

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Technical - Towel Radiators with Heat Pump Systems

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Heat Pumps - Simultaneous heating and cooling

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Biomass Boiler - Moisture Content of Wood

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Biomass Boiler - The effects of poor fuel

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Underfloor Heating - Curing screed with a UFH system

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Underfloor Heating - Commissioning a UFH manifold

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Technical - Fan Coils with MasterTherm Heat Pumps

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Technical - Powerflushing

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Technical - Conservatories

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Underfloor Heating - Wooden Flooring with Underfloor Heating

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Underfloor Heating - Underfloor heating insulation

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Underfloor Heating - What thickness screed should be used?

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Technical - Room Temperatures

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